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shipment

Shipping is at aroma-company.be, from € 40 always free.

Your order will be sent via Bpost. During the ordering process, you will be given the choice between the following 3 delivery methods:

  • Package at home or at work: Delivery at your chosen address (home, friends, work, company).
  • In a pick-up point: Delivery in 1 of the 1400 pick-up points from Bpost, mostly postal shops (please note, they also have opening hours!
  • In a package vending machine: No time to wait for your package? Choose this option, you will receive an SMS as soon as the package is delivered in the machine of your choice.
  • Pick up in our shop of Bornem, Dendermonde, Hamme or Ternat: In the table below you can already see when your package will be ready in the chosen shop. Of course this shipping method is ALWAYS FREE! Opening hours Pick-up points: Click here

NEW: Saturday: All orders placed before 1pm are delivered on Monday! (Belgium)

Orders placed before 17h00 : Next working day at home.
Orders placed before 9:00 pm : sent the same evening and delivered within Belgium within a maximum of 2 working days.

Track and trace

If your order is shipped as a package, you will automatically receive an e-mail from us with a Track and Trace code. With this code you can easily view the status of your shipment via the Bpost website

If you want to pick up your package in one of our shops, you can check your account when your package is ready. You will also be contacted by our employees in the stores as soon as your package is ready.

Has your order been delivered yet in anticipation? Contact us via service@aroma-company.be or via our customer service: 052 / 50.86.85 or create a ticket via your account.

Out of stock:

We do our best to keep all products in stock. If a product is not in stock you can see this on the delivery time at the top of the product page.
Most products that are not in stock will be delivered to us the next day and will also be shipped immediately. Only the products with the status: PRE-ORDER will arrive at a later time.

If you place an order, where products are ordered that are not in stock, all ordered products will be sent simultaneously, once everything is in stock.
Do you still wish to receive your other products within 2 working days? Order them in a separate order .